Terms & Conditions
 
 
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INTRODUCTION

Welcome to mymuna.com website, your healthcare premium products provider. The terms and conditions cited here have been set and regulated by Healthtools PLT (LLP0003100-LGN), a company registered in Malaysia.  

By purchasing from our website, you fully understand and agree to all our terms and conditions. In the case you do not agree to these terms and conditions, you shall not use or purchase or transact or do any activity through our website. Healthtools PLT reserves the right, to change, amend, add, or remove any clause(s) of the terms and conditions at any time without any prior notice. Those changes/ amendments shall be effective at the time they are posted on mymuna.com.

Please check our terms and conditions regularly for updates. 

If any part of our terms and conditions has been breached then all the rights given to use our website will be void and a legal action might be taken as prescribed in the Malaysian Laws and Regulations.

 

WEBSITE USAGE 

All our customers are granted a license which does not includes any rights to transfer or delete any part herewith. Our customers are expected to solely shop for their personal purposes only. No commercial use will be allowed by any party unless it’s clearly stated by a separate contract between Healthtools PLT and any party wishes to do so.

When registering in our website, then you implicitly agree to provide real, accurate and up-to-date information about yourself as well as using genuine and valid payment methods such as FPX, credit or debit card and PayPal.

When there are changes in those information then you agree to promptly do the relevant update(s). All users of mymuna.com are fully and solely responsible for safe guarding their passwords and any other account details. All activities under your account are under your complete responsibility. 

We have the right to cease operations in our website without any prior notice. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination.

 

USER SUBMISSIONS

The rating, evaluation, reviews and comments made through mymuna.com are our property and it’s our right to keep them, use them or delete them. Related contact details shall be real and accurate and of the person him/her self only and can be used in the context of those ratings, evaluations, reviews or comments.  

 

ORDER ACCEPTANCE 

There are cases when order(s) cannot be processed for different reasons. mymuna.com reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.

 

PRICING

It’s our obligation to provide an accurate pricing information on mymuna.com; however, unintentional errors may still happen. When an item item is mispriced, we may, at our own discretion, either contact you for further instructions or cancel your order and notify you of such cancellation accordingly. We shall have the right to refuse or cancel any such orders whether or not the order(s) has(have) been confirmed and your credit card or bank account charged.

GST

Goods and Services Tax (GST) has been in effect in Malaysia since 1 April 2015 at the rate of 6%. All products available in mymuna.com are GST inclusive.

 

TRADEMARKS AND COPYRIGHTS

Information content components on mymuna.com including, but not limited to website design, text, graphics, photos, video, sound are our property. Any misuse of  those components will be subjected to the Malaysian Laws and Regulations.

 

ADDITIONAL REGULATIONS

Any terms and conditions not stipulated in this section shall be determined in accordance with the general commercial practice and the related regulations in Malaysia.